Counterpath Bria Android Edition 2.2 User Guide Manual de usuario

Bria Android EditionUser Guide

CounterPath Corporation6Setting up Multiple AccountsYou can set up more than one account if you have service from more than one VoIP service provider.

Bria Android Edition User Guide7Setting the Primary AccountOne account is always set as the primary account. This account is used by default for outgo

CounterPath Corporation82.3 Setting up Presence and Instant MessagingPresence and Messaging is a premium feature available as an in-app purchase. Wit

Bria Android Edition User Guide9 Account Status Status MeaningThe account is in the process of registering.The account is connected to an XMPP server,

CounterPath Corporation10For SIP SIMPLETo use the Presence and Messaging feature for SIP SIMPLE, you need to change the setting on your SIP account. T

Bria Android Edition User Guide113 Making Phone Calls3.1 Starting and Quitting BriaTap the Bria icon to start Bria. After a few seconds, the Bria scre

CounterPath Corporation123.2 Interaction between Bria and Native PhoneContacts• Bria uses your contacts saved on your phone. Bria’s contacts are cont

Bria Android Edition User Guide133.3 Placing a Bria CallYou can place a Bria call unless you are already on a native call or already on two Bria calls

CounterPath Corporation14The “Network Quality Issues“ MessageThis message appears if there is network congestion or a poor quality Wi-Fi signal. Try m

Bria Android Edition User Guide15From the Bria Contact ListTapTap the desired phone numberTap the current accountTap the account you want to useThis a

CounterPath CorporationCounterPath CorporationSuite 300, One Bentall Centre505 Burrard Street, Box 95Vancouver, BC V7X 1M3Tel: 604.320.3344sales@count

CounterPath Corporation163.4 Handling Incoming Calls When Bria Is in the BackgroundIf you receive an incoming call when Bria is in the background, Bri

Bria Android Edition User Guide173.5 Handling One Established CallMute or unmute the active callTap to show a keypad in order to enter numbers, for ex

CounterPath Corporation183.6 Recording CallsYou can listen to the recording on the History screen on Bria. You can also access the recorded files usin

Bria Android Edition User Guide193.7 Placing a Second Bria CallWhen you are already on one Bria call, you can place a second Bria call using the dial

CounterPath Corporation20From the Contact List From the History If you want to go back to the first call, tap the Phone tab.Place the current call on

Bria Android Edition User Guide213.8 Handling Two Established CallsHandling Two Bria CallsHandling a Bria Call and a Native CallIf you accept an incom

CounterPath Corporation223.9 Unattended (Basic) Transfer You can transfer the current Bria call to a second person without first talking to the second

Bria Android Edition User Guide233.10 Attended TransferYou can speak to the second person first then transfer the first person to them.3.11 Conference

CounterPath Corporation243.12 History Tap the History tab.Tapping quickly displays this menuTap to phone this personLong-tap on a name displays this m

Bria Android Edition User Guide25Adding a Contact from the HistoryQuick-tap or long-tapTapThe quick-tap screenThe long-tap menuTap the desired itemThe

iContentsAbout Bria Android Edition...1Configur

CounterPath Corporation263.13 Handling Video CallsTo use video on Bria, the Video Calls premium feature must be purchased (see page 52). Placing a Vid

Bria Android Edition User Guide27Receiving a Video CallWhen the other party places a video call, you will see their video on Bria after you answer the

CounterPath Corporation283.14 Accessing VoicemailIf your VoIP service provider provides a voicemail service, then incoming calls go to voicemail if: •

Bria Android Edition User Guide294 Presence and Instant MessagingWith Presence and Messaging, you can share your online status (presence) and exchange

CounterPath Corporation30By Selecting a ContactTap Contacts.Tap Buddies and quick-tap a buddy.Type a message.Tap to send an IM.An XMPP accountA SIP ac

Bria Android Edition User Guide314.2 Sending an SMSYou can send an SMS from your SIP account to mobile phone numbers if your VoIP service provider sup

CounterPath Corporation324.3 Receiving an IM and SMSAn alert comes up when you receive an IM or SMS. Scroll down from the top.Tap.Tap the Message tab

Bria Android Edition User Guide334.4 Viewing Others’ Status (Adding a Buddy)To view someone’s online status, you need to add this person as a buddy.

CounterPath Corporation34SIP AccountsTo see someone’s online status, you can either add a new contact as a buddy, or edit an existing contact.Editing

Bria Android Edition User Guide35Adding a new contact as a buddyTap.Tap Buddies, and tap Android Menu button.Tap to change this to Softphone. Enter a

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CounterPath Corporation364.5 Setting Your Own StatusWhen you start Bria, your online status becomes “Available”. When you make or receive a phone call

Bria Android Edition User Guide374.6 Responding to Buddy RequestsWhen using an XMPP account, you may receive a buddy request. You must respond to the

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Bria Android Edition User Guide395Settings• Accounts: See page 40.• Preferences: See page 46.• Advanced Settings: See page 48.• Premium Features: See

CounterPath Corporation405.1 AccountsAll the information for the fields on this screen must be supplied by your VoIP service provider. To change these

Bria Android Edition User Guide41Account Specific Features (SIP)Field DescriptionDisable Mobile Data If you have multiple accounts and want to use mob

CounterPath Corporation42Account Advanced (SIP)Field DescriptionOutbound Proxy If your VoIP service provider has an outbound proxy and requires that y

Bria Android Edition User Guide43Global IP Mobile This setting has the same function as Global IP Wi-Fi, but applies only when you are connected over

CounterPath Corporation44XMPP AccountsAccount Specific Feature (XMPP)Enable IMS When ON, Bria supports the IP Multimedia Subsystem. The default is Off

Bria Android Edition User Guide45Account Advanced (XMPP)Field DescriptionOutbound Proxy If your VoIP service provider has an outbound proxy and requir

Bria Android Edition User Guide11 About Bria Android EditionBria Android Edition is a SIP-based phone for an Android phone. With Bria Android Edition

CounterPath Corporation465.2 PreferencesField DescriptionUse When Available Appears only on the devices with mobile data connectivity. • On (checked):

Bria Android Edition User Guide47Single Touch to Call • When On, tapping a phone number on the Contacts or History tab will immediately make a call. H

CounterPath Corporation485.3 Advanced SettingsWhen you changed an advanced setting, you may be prompted to apply the changes. In order to apply the ch

Bria Android Edition User Guide49Microphone Gain Changing this setting may improve audio quality if your voice is loud and distorted for the person yo

CounterPath Corporation50Network Traversal StrategySpeak to your VoIP service provider about the strategy to use. Make sure that you change the STUN S

Bria Android Edition User Guide51Audio Codecs SelectionCodecs are programs in Bria involved in transmitting audio; each codec has different characteri

CounterPath Corporation525.4 Premium FeaturesPremium Features offer items that you can purchase to use on Bria. •G.729a codec is a narrowband audio c

Bria Android Edition User Guide53A TroubleshootingMore Information• You can view Frequently Asked Questions at https://support.counterpath.com/default

CounterPath Corporation54B Dial PlansYou can create a dial plan in order to modify a phone number used in a phone call (the “input”), in order to ensu

Bria Android Edition User Guide55Designing the Dial PlanA dial plan has two parts:• A pattern (the match number) that the phone number (the input) mus

CounterPath Corporation2Operating SystemYour device must run on Android V2.2 or later.AccessoriesThe following accessories are supported:• Headset wit

CounterPath Corporation56C Glossaryphone icon The phone Menu icon, Back icon, Home icon and Search icon are icons (buttons) that are part of the phone

Bria Android Edition User Guide32 Configuring BriaWe strongly recommend that you perform your initial setup from within a “known” network, such as in

CounterPath Corporation42.2 Setting up TapComplete the User Details section and Voice Mail section (optional) with the information provided by your se

Bria Android Edition User Guide5Having Trouble Registering or Placing a Call?If you cannot register or if you can register but cannot place a call, go