Counterpath X-Lite 4.7 for Mac User Guide Manual de usuario

X-Lite for Mac User Guide

63 Making Phone Calls3.1 The Onscreen Softphone Call entry field See page 8.Resources. See page 20Close windowMinimize to dockResize softphoneThe Call

X-Lite for Mac User Guide7The X-Lite MenuThe menu contains the following items that are specific to X-Lite:• X-Lite > Preferences. See page 41. • V

CounterPath Corporation83.2 Placing a CallPlace the call as described in the table below. The outgoing call opens in its own call panel, below any oth

X-Lite for Mac User Guide9Dealing with an Auto AttendantIf you know that your call will be answered by an auto attendant and you know what menu items

CounterPath Corporation10Placing another CallYou can place another call. There is no limit to the number of calls you can make, although eventually th

X-Lite for Mac User Guide113.3 Handling Incoming CallsX-Lite must be running to answer incoming calls. (If X-Lite is not running, incoming calls may b

CounterPath Corporation123.4 Handling an Established CallEnding a CallClick the End call button on the Call panel (the call can be active or on hold).

X-Lite for Mac User Guide133.5 Handling Video CallsPlacing a Video CallAdding VideoIf you have a camera, you can click Start Video to add video to an

CounterPath Corporation143.6 Conference CallsStarting a Conference CallFrom the DashboardFrom an Existing Call • Enter the number or address by typing

X-Lite for Mac User Guide15Managing the ConferenceAdding another ParticipantIf your conference currently has only one participant, you can add the oth

CounterPath CorporationiiCounterPath CorporationSuite 300, One Bentall Centre505 Burrard Street, Box 95Vancouver, BC V7X 1M3Tel: 604.320.3344sales@cou

CounterPath Corporation16Video Conference CallsStarting a Conference with VideoWhen you start a conference from established calls, video is included i

X-Lite for Mac User Guide174 Other X-Lite Features4.1 Instant MessagingSending an IM1. You can send an IM to a contact who has a softphone address.2.

184.2 Viewing MessagesTo view your recent IM activity for any contact, perform one of these actions:• Click the Messages window icon:• Click Shift + C

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CounterPath Corporation205 The Contacts TabThe Contacts tab displays your contacts. Each contact is shown with presence information and icons for sing

X-Lite for Mac User Guide215.1 Managing Contacts and GroupsAdding a ContactClick , or control-click a group and choose Add Contact to Group. The Cont

CounterPath Corporation22ExampleThis example shows how to add a contact when your VoIP service supports online availability via your SIP account.Addin

X-Lite for Mac User Guide23Modifying the Contact ListChanging Contact InformationTo change the information for a contact, control-click the contact an

CounterPath Corporation245.2 Using ContactsSee page 17You can watch the contact’s online status, if the contact has a softphone address.See page 27 fo

X-Lite for Mac User Guide255.3 Sharing Online StatusYou can publish your online status to contacts who have softphone address, and you can set up X-Li

iiiContentsIntroduction...

CounterPath Corporation26Receiving an Online Status RequestSomeone who is not one of your contacts may add you as a contact on their end, and may incl

27Setting your Online StatusChanging your StatusClick the down arrow beside the online status indicator on X-Lite, and select the desired value. See t

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X-Lite for Mac User Guide296 Using Other Resources6.1 The History TabManaging the List of CallsYou can control-click on an entry in a list to:• Delete

CounterPath Corporation306.2 The Favorites TabYou can create favorites from your contact list. They will be displayed in both the contact list and in

317 Configuring X-LiteFrom the menu bar, choose X-Lite > Preferences. The Preferences window appears.7.1 AccountSetting up an Account to Make Phone

CounterPath Corporation32Account – GeneralField DescriptionAccount name If desired, change the account name to something that is meaningful to you. Fo

X-Lite for Mac User Guide33Dial Plan Information about the syntax of the numbers used by this VoIP service provider. Provided by the service provider.

CounterPath Corporation34Account – VoicemailThese settings let you set up to interact with your VoIP service provider’s voicemail service. Your servic

X-Lite for Mac User Guide35Send calls to voicemail if unanswered Complete only if your VoIP service includes voicemail.To send to voicemail after the

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CounterPath Corporation36Account – TopologyField DescriptionFirewall traversal methodChoose the setting recommended by your VoIP service provider:• Au

X-Lite for Mac User Guide37Account – PresencePresence allows other softphone users to see your online status, and also allows you to see the online st

CounterPath Corporation38Account – TransportField DescriptionSignaling Transport Contact your VoIP service provider to identify the types of transport

X-Lite for Mac User Guide39Account – AdvancedField DescriptionRegister SettingsReregister every The time interval between X-Lite’s attempts to reregis

CounterPath Corporation40Send outgoing request directly to target When checked, requests with a complete URI ([email protected]) go to ABC.com and the “Sen

X-Lite for Mac User Guide417.2 General PreferencesFrom the menu bar, choose X-Lite > Preferences. The Preferences window appears. All the tabs on t

CounterPath Corporation42Preferences – Alerts & SoundsThis panel lets you control the alert box and lets you assign sounds. Enable Alert DisplaysY

X-Lite for Mac User Guide43Preferences – DevicesX-Lite automatically detects devices at each startup, and selects the most appropriate device for each

CounterPath Corporation44Camera This field appears only on versions of X-Lite that include video functionality.Change this field only if you want to o

X-Lite for Mac User Guide45Preferences – CodecsAudio CodecsThis panel shows all the audio codecs that are included in X-Lite. You can enable or disabl

11 IntroductionX-Lite is a softphone from CounterPath that enables you to make VoIP voice and video calls, send and receive instant messages, share on

CounterPath Corporation46Video CodecsThis panel shows all the video codecs that are included in X-Lite. You can enable or disable codecs as desired. T

X-Lite for Mac User Guide47Preferences – CallsThese settings let you configure how you want auto answer to handle incoming calls, when Auto Answer is

48A TroubleshootingFrom the menu bar, choose Help > Troubleshooting. The Troubleshooting window appears.Testing Audio QualityWhile you are on a pho

X-Lite for Mac User Guide49Testing Video QualityWhile you are on a phone call, you can test the quality of the video. Note that to perform a valid tes

CounterPath Corporation50Testing Audio DevicesYou can verify that your microphone and speakers are working and can set the volume to a comfortable lev

X-Lite for Mac User Guide51B Dial PlanWhen a call attempt is made, the call input (what you type or select in the call entry field) can be modified to

CounterPath Corporation52The following table describes the most common elements. All regular expression elements are supported.Transformation Keywords

X-Lite for Mac User Guide53B.2 How the Input Is ProcessedComparing Input to the Dial Plan PatternsThe input is compared to the dial plan. Keep in mind

CounterPath Corporation54[2-9]xxxxxxxxxThe third pattern is any ten-digit number beginning with a number other than 1. The assumption is that this is

X-Lite for Mac User Guide55C Exporting ContactsYou can export a contact list to a comma-separated file.1. From the menu bar, choose Contacts > Expo

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CounterPath Corporation56D GlossaryBroadband Broad or wide bandwidth. In data transmission, the wider the band, the more data it is possible to transm

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32 Installation and Setup2.1 Getting ReadyAccount InformationAfter choosing a VoIP service provider, you will need the following information:• User na

CounterPath Corporation42.2 Configuring X-LiteSetting up NotificationsX-Lite uses OS notifications. Make sure that the notifications are set up for X-

X-Lite for Mac User Guide5Populating your Contact ListTypically, you will want to create contacts in order to easily make phone calls and send IMs. Yo