Counterpath Bria 3.0 for Windows User Guide – Enterprise Deplo Manual de usuario Pagina 3
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Contents
Introduction...................................................................................................................................1
Installation and Setup....................................................................................................................3
Getting Ready .........................................................................................................................3
Installing Bria .........................................................................................................................3
Starting Bria............................................................................................................................4
Configuring Bria.....................................................................................................................5
Setting up a Contact List.........................................................................................................6
Troubleshooting......................................................................................................................7
Checking for Bria Updates .....................................................................................................7
Using Bria.....................................................................................................................................9
Starting and Quitting Bria.......................................................................................................9
The Onscreen Softphone.........................................................................................................9
Placing a Call..........................................................................................................................11
Handling Incoming Calls........................................................................................................15
Handling an Established Call..................................................................................................17
Transfering a Call ...................................................................................................................18
Handling Video Calls..............................................................................................................20
Conference Calls.....................................................................................................................22
Voicemail................................................................................................................................25
Forwarding Calls.....................................................................................................................25
Instant Messaging ...................................................................................................................26
Sending and Receiving Files...................................................................................................29
Viewing Your Workgroup......................................................................................................30
Using Resources ...........................................................................................................................31
Contacts Tab ...........................................................................................................................31
History Tab .............................................................................................................................38
Sharing Online Status .............................................................................................................39
Directory Tab..........................................................................................................................43
Configuring Bria...........................................................................................................................45
Configuring Accounts.............................................................................................................45
Configuring Preferences .........................................................................................................48
A Troubleshooting ........................................................................................................................57
B Application Hot Keys................................................................................................................61
C Contact List Headings...............................................................................................................62
D Other Ways to Run Bria............................................................................................................63
E Glossary.....................................................................................................................................64
- Enterprise Deployments 1
- Contents 3
- 1 Introduction 5
- 2 Installation and Setup 7
- 2.3 Starting Bria 8
- 2.4 Configuring Bria 9
- 2.5 Setting up a Contact List 10
- 2.6 Troubleshooting 11
- 2.7 Checking for Bria Updates 11
- CounterPath Corporation 12
- 3Using Bria 13
- The Bria Menu 14
- USB Device Alert 14
- 3.3 Placing a Call 15
- Call entry field 16
- Click to place the call 16
- Auto complete suggestions 16
- Selecting the Account to Use 17
- Placing another Call 18
- Hiding your Identity 18
- 3.4 Handling Incoming Calls 19
- Auto Answer 20
- Ending a Call 21
- 3.6 Transfering a Call 22
- 3.7 Handling Video Calls 24
- Adding Video 25
- Other Party Adds Video 25
- Pausing and Resuming Video 25
- 3.8 Conference Calls 26
- Managing the Conference 27
- Video Conference Calls 28
- 3.9 Voicemail 29
- 3.10 Forwarding Calls 29
- 3.11 Instant Messaging 30
- Conference IM—Group Chat 31
- Viewing the IM Archive 32
- Sending Files 33
- Receiving Files 33
- 3.13 Viewing Your Workgroup 34
- 4 Using Resources 35
- Populating the Contact List 36
- Exporting Contacts 37
- Managing Contacts and Groups 38
- Changing Contact Information 39
- Moving or Deleting a Contact 39
- Adding a Contact 40
- Deleting a Contact 40
- Managing Groups 40
- Using Contacts 41
- 4.2 History Tab 42
- 4.3 Sharing Online Status 43
- Setting the Presence Account 44
- Setting your Online Status 45
- 4.4 Directory Tab 47
- 5 Configuring Bria 49
- 5.2 Configuring Preferences 52
- Preferences – Devices 54
- Preferences – Network 57
- Preferences – Audio Codecs 57
- Preferences – Video Codecs 57
- Preferences – Media Quality 58
- Preferences – Directory 59
- Preferences – Call Automation 59
- Preferences – Contact Storage 59
- Preferences – Advanced 60
- A Troubleshooting 61
- Testing Audio Quality 63
- Diagnostics 64
- B Application Hot Keys 65
- C Contact List Headings 66
- D Other Ways to Run Bria 67
- E Glossary 68
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