Counterpath Bria iPad Edition 2.0 User Guide Manual de usuario

Bria iPad Edition User Guide

CounterPath Corporation6Having Trouble Registering or Placing a Call?If you cannot register or if you can register but cannot place a call, go to the

Bria iPad Edition User Guide7Deleting an AccountTo delete an account, go to the Accounts list and swipe across the account. The Delete button appears.

CounterPath Corporation82.4 Setting up Presence and Instant MessagingPresence and Messaging is a premium feature available as an in-app purchase. Wit

Bria iPad Edition User Guide9Account StatusStatus MeaningThe account is connected to an XMPP server, and can be used to send and receive instant messa

CounterPath Corporation10For SIP SIMPLETo use the Presence and Messaging feature for SIP SIMPLE, you need to change the setting on your SIP account. T

Bria iPad Edition User Guide113 Making Phone Calls3.1 Starting and Quitting BriaStart Bria. After a few seconds, the message “Phone Ready” appears. Br

CounterPath Corporation123.2 Using the Bria InterfaceNavigation panelTap to select the dial-out account (appears only if you have more than one accoun

Bria iPad Edition User Guide133.3 Placing a CallUsing the DialpadFrom the iPad Contact ListBackspaceClear the entire entryEnter the phone numberTap th

CounterPath Corporation14The “network quality issues” MessageThis message appears if there is network congestion or a poor quality Wi-Fi signal. Try m

Bria iPad Edition User Guide153.4 Handling Incoming CallsWhen Bria Is in the Foreground This is the account name; it appears only if you have more tha

CounterPath CorporationCounterPath CorporationSuite 300, One Bentall Centre505 Burrard Street, Box 95Vancouver, BC V7X 1M3Tel: 604.320.3344sales@count

CounterPath Corporation16When Bria Is in the BackgroundIf your device runs on iOS 5 or higher, make sure you set the Alert style to Alerts or Banners

Bria iPad Edition User Guide173.5 Handling One Established CallCall in ForegroundCall in Background (Minimized) Enable or disable speakerphone for the

CounterPath Corporation183.6 Recording CallsListen to the recording on the History screen.You can also manage the recording in iTunes®. Select your de

Bria iPad Edition User Guide193.7 Placing a Second Bria CallUsing the Dialpad Or tap here to go back to the first callTo switch to the other call, tap

CounterPath Corporation20From the iPad Contact List or History List Or tap here to go back to the first callDisplay the Contact list or History ListSe

Bria iPad Edition User Guide213.8 Handling Two Established CallsTwo Established Calls in ForegroundTwo Established Calls in Background (Minimized) The

CounterPath Corporation223.9 Unattended (Blind) Transfer You can transfer the current Bria call to a second person without first talking to that secon

Bria iPad Edition User Guide23By Selecting a Contact or History ItemTap TransferTap The call is minimizedOptionally, put the call on hold.The transfer

CounterPath Corporation243.10 Attended TransferYou can speak to the second person first then transfer the first person to them.Establish two calls (pa

Bria iPad Edition User Guide253.11 Conference CallWhen you have two Bria calls established, you can merge the calls into a three-way conference call.

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CounterPath Corporation263.12 Handling Video CallsTo use video on Bria, the Video Calls premium feature must be purchased (see page 57). Placing a Vid

Bria iPad Edition User Guide27Receiving a Video CallWhen the other party places a video call, you will see their video on Bria after you answer the ca

CounterPath Corporation283.13 Call HistoryTap the History icon at the bottom of the screen. Clearing the HistoryTap to filter, as desiredIncoming call

Bria iPad Edition User Guide29Creating a Contact from HistoryYou can create a contact from a history item. If you tap Create, the New Contact screen a

CounterPath Corporation303.14 Accessing VoicemailIf your VoIP service provider provides a voicemail service, then incoming calls go to voicemail if: •

Bria iPad Edition User Guide314 Presence and Instant MessagingWith Presence and Instant Messaging, you can share your online status (presence) and exc

CounterPath Corporation32Tap Messging.Tap a conversation, or tap the icon to select a buddy.See next page for details.Type a message.Tap the Send butt

Bria iPad Edition User Guide33Tap to choose the predefined messages.You can also call this person if this person provides a phone number. SIP is used

CounterPath Corporation34By Selecting a ContactTap Contacts, then tap Buddies and select a buddy.Type a message.Tap to send an IM.An XMPP account A SI

Bria iPad Edition User Guide354.2 Sending an SMSYou can send an SMS from your SIP account to cell phone numbers if your VoIP service provider supports

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CounterPath Corporation36By Selecting a ContactTap Contacts.Tap.Tap a phone number. A pop-up appears.Type a message, and tap the Send button.Tap the c

Bria iPad Edition User Guide374.3 Receiving an IM and SMSA pop-up comes up when you receive an IM or SMS. When Bria is in the backgroundTap to see th

CounterPath Corporation384.4 Viewing Others’ Status (Adding a Buddy)To view someone’s online status, you need to add this person as a buddy. A buddy

Bria iPad Edition User Guide39SIP AccountsTo see someone’s online status, you can either add a new contact as a buddy, or edit an existing contact.Edi

CounterPath Corporation40Adding a new contact as a buddyTap Contacts.Tap Buddies, then tap +.Select a SIP account if prompted.Enter a name and softpho

Bria iPad Edition User Guide414.5 Setting Your Own StatusWhen you start Bria, your online status becomes “Available”. When you make or receive a phone

CounterPath Corporation424.6 Responding to Buddy RequestsWhen using an XMPP account, you may receive a buddy request. You must respond to the request

Bria iPad Edition User Guide43When using a SIP account for presence, you will not receive a buddy request. As soon as the person on the other end regi

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Bria iPad Edition User Guide455SettingsTap the Settings icon at the top of the screen.See page 46See page 50See page 52See page 57

Bria iPad Edition User Guide11 About Bria iPad EditionBria iPad Edition is a SIP-based phone for the Apple iPad™ mobile digital device. With Bria iPad

CounterPath Corporation465.1 AccountsAll the fields on this screen must be supplied by your VoIP service provider. SIP AccountsField DescriptionAccoun

Bria iPad Edition User Guide47Account Advanced (SIP)To change these fields on an existing account, you must first unregister the account or turn Enabl

CounterPath Corporation48XMPP AccountsSIP Transport Tap to display the choices. Contact your VoIP service provider to identify the types of transport

Bria iPad Edition User Guide49Account Advanced (XMPP)To change these fields on an existing account, you must first disconnect the account or turn Enab

CounterPath Corporation505.2 PreferencesField DescriptionAllow 3G Calls • ON: When a Wi-Fi connection is not available, Bria will attempt to place cal

Bria iPad Edition User Guide51Alert Missed Controls the behavior of the missed call prompt (when you receive a call when Bria is in the background):•

CounterPath Corporation525.3 Advanced SettingsIf you make changes to the fields identified by a , you must tap the Apply Changes button at the bottom

Bria iPad Edition User Guide53Quality of Service If desired, ask your VoIP service provider if QoS is supported. QoS (Quality of Service) can allow yo

CounterPath Corporation54Network Traversal StrategySelect a profile:• Default Configuration: STUN ON, ICE OFF, DNS SRV ON.Bria will use the STUN serve

Bria iPad Edition User Guide55DNS SRV • ON: Bria will use DNS SRV to discover the network addresses for your VoIP service provider's VoIP-related

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CounterPath Corporation56Audio Codecs Selection Cell Audio Codecs Wi-Fi Audio CodecsThese two screens list the audio codecs that can be

Bria iPad Edition User Guide575.4 Premium FeaturesTo purchase an item, tap the item. On the Product Detail screen, tap the price button to connect to

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Bria iPad Edition User Guide59A TroubleshootingUsing Bria DiagnosticsIf you have a problem with Bria, customer support may ask you to turn on diagnost

CounterPath Corporation603. The description of the problem could include the following:• What you were doing when the problem occurred. • Your Apple d

Bria iPad Edition User Guide61B Dial PlansYou can create a dial plan in order to modify a phone number used in a phone call (the “input”), in order to

CounterPath Corporation62Designing the Dial PlanA dial plan has two parts:• A pattern that the phone number (the input) must match.• The modification

Bria iPad Edition User Guide63Advanced Dial Plan: Subsequence SubstitutionThe match pattern can include a sequence of numbers to match and another seq

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Bria iPad Edition User Guide65C GlossaryCellular data call A Bria call that uses the cellular data newtork rather than the Wi-Fi network. If you start

Bria iPad Edition User Guide32 Configuring2.1 Device RequirementsTo check your operating system, on the device Home screen, tap Settings > General

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CounterPath Corporation42.2 Getting Ready1. Once you have installed Bria iPad Edition, make sure you have set up Wi-Fi and cellular data correctly on

Bria iPad Edition User Guide52.3 Setting up BriaTo use Bria as a phone, you need to create a SIP account with the information provided by your VoIP se