Counterpath Bria 2.5 Windows User Guide Manual de usuario

www.counterpath.comBria 2.5 for WindowsUser Guide

CounterPath Corporation64. Complete the remaining tabs as specified by the service provider or to suit your setup. Settings that you may need to chang

Bria 2.5 for Windows User Guide7Setting up a Contact ListTypically, you will want to create contacts in order to easily make phone calls and send IMs.

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93Using Bria3.1 Starting BriaIf Bria is not already running, start it as you would any other program: Use the Windows Start menu or double-click the d

CounterPath Corporation103.3 The Onscreen Softphone The Bria MenuFile• My Profile. See page 49.• Preferences. These settings control the way that you

Bria 2.5 for Windows User Guide11ActionsLists the actions that you can perform, depending on the current “state” of Bria. For example, if a contact is

CounterPath Corporation12The DeskbarTo display the softphone as a deskbar, click the Deskbar button.The Deskbar provides a compact GUI for performing

Bria 2.5 for Windows User Guide133.4 Placing a CallYou can contact someone using:• A softphone address (for example, [email protected])• A traditio

CounterPath Corporation14How From the... DescriptionKeying Dialpad or computer keyboard1. If another call is currently in progress, click on the Cal

Bria 2.5 for Windows User Guide15Placing another CallTo place a new call (without hanging up on the current call), click the Start another Call button

CounterPath CorporationCounterPath CorporationSuite 300, One Bentall Centre505 Burrard Street, Box 95Vancouver, BC V7X 1M3Tel: 604.320.3344sales@count

CounterPath Corporation163.5 Handling an Incoming CallBria must be running to answer incoming calls. (If Bria is not running, incoming calls may be di

Bria 2.5 for Windows User Guide173.6 Handling an Established CallWhile the call is in progress you can:• Control the audio: use the speakerphone, mute

CounterPath Corporation183.7 Transfering a CallQuick TransferYou can set up a list of phone numbers that calls can be transferred to. Then during a ca

Bria 2.5 for Windows User Guide19Attended Transfer – Call then TransferYou can first speak to the target (the person you are transfering the call to),

CounterPath Corporation203.8 VideoAdding VideoEither you or the other party can add video at any time.To add video, open the Video panel and click Sta

Bria 2.5 for Windows User Guide213.9 VoicemailIf your service includes voicemail, then when you have voicemail messages, the word “new” appears beside

CounterPath Corporation223.11 Conference CallsStarting a Conference CallYou can create a conference call starting from one existing call:1. Click the

Bria 2.5 for Windows User Guide23Managing the ConferenceAdding More ParticipantsYou can add more participants to an existing conference in any of thes

CounterPath Corporation24Suspending the ConferenceTo suspend the conference, click the Hold button. Audio ControlsAdjusting Volume. Use the speaker ad

Bria 2.5 for Windows User Guide25How Video Is SharedWhen you conference two calls together, video continues as it was before the conference call. For

iContentsIntroduction...

CounterPath Corporation263.12 Instant MessagingInstant messages are made using softphone addresses. Therefore, you can send or receive an instant mess

Bria 2.5 for Windows User Guide27Receiving an IMWhen an IM is received, either the IM window or a Call Alert pops up. (To control which window appears

CounterPath Corporation28Conference IM—Group ChatGroup chat allows you to exchange instant messages with a group of people in the same session. All pe

Bria 2.5 for Windows User Guide29Managing a Group ChatInviting More ParticipantsTo invite more participants to a group chat, select online contacts fr

CounterPath Corporation30Viewing the IM ArchiveYou can view your recent IM activity for any contact or group chat session. Do one of the following:• R

Bria 2.5 for Windows User Guide313.13 Sending and Receiving FilesSending FilesIf you have an XMPP account, you can send files to any contact who also

CounterPath Corporation32Receiving FilesIf you have an XMPP account, another person with an XMPP address may send you files. The following dialog appe

334 Using the Address BookThe Address Book panel, which is divided into tabs, provides access to the following: • Contacts.• Call history. See page 40

CounterPath Corporation34Setting up ContactsAdding a ContactClick , or right-click a group and choose Add Contact to Group. The Contact Profile dialo

Bria 2.5 for Windows User Guide35Contact Profile — Advanced DialogThis dialog lets you fine tune the presence sharing information for this contact and

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CounterPath Corporation36Take the appropriate action:• Create a new contact: Click Create. Change the display name, contact method, and group if desir

Bria 2.5 for Windows User Guide37Setting up an Excel File for Import1. Remove any introductory text or headings from the top of the file. (You can kee

CounterPath Corporation38Managing ContactsChanging Contact InformationTo change the information for a contact, right-click the contact and choose View

Bria 2.5 for Windows User Guide39Contact FlyoutLeft-click on a contact to show the Contact flyout. This flyout shows all the contact methods set up fo

CounterPath Corporation404.2 History TabManaging the Lists of CallsYou can right-click on an entry in a list to:• Delete the call.• Delete all entries

Bria 2.5 for Windows User Guide414.3 AvailabilityAvailability refers to the ability to see whether a person is available or not: online, on phone, bus

CounterPath Corporation42Sharing AvailabilityWatching Others’ Availability When you create a contact by entering details in the Contact Profile, the c

Bria 2.5 for Windows User Guide43• If you do not yet have a privacy rule set up for this person or for their domain, this request appears to you as a

CounterPath Corporation44Setting your AvailabilityChanging your AvailabilityClick the down arrow beside the availability indicator on Bria, and select

Bria 2.5 for Windows User Guide45Do not disturb You have set your availability to this status. Bria will never automatically switch you out of this st

11 IntroductionBria is a softphone from CounterPath that enables you to make VoIP phone calls, to send and receive instant messages, to share presence

CounterPath Corporation464.4 PrivacyYou can control how contacts and other people can contact you by phone or IM, and you can control whether your con

Bria 2.5 for Windows User Guide47To later unblock this person, remove them from your Blocked List. Or, if the person is a contact, right-click their n

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495 Configuring BriaYou can configure Bria in several ways:• Set up your personal profile. See below.• Configure global behavior. See “Configuring Pre

CounterPath Corporation505.2 Configuring PreferencesChoose File > Preferences. The Preferences window appears. The Preferences panels let you contr

Bria 2.5 for Windows User Guide51Preferences – Alerts & SoundsThis panel lets you control the Call Alerts box and lets you assign sounds. Enable a

CounterPath Corporation52Preferences – PrivacyYou can control how contacts and other people can contact you by phone or IM, and you can control whethe

Bria 2.5 for Windows User Guide53Preferences – Quick TransferThis panel lets you set up a list of phone numbers that calls can be transferred to. Then

CounterPath Corporation54Preferences – DevicesBria automatically detects devices at each startup, and selects the most appropriate device for each pur

Bria 2.5 for Windows User Guide55Field DescriptionHeadset ModeSpeaker Microphone Change these fields only if you want to override the devices that Bri

CounterPath Corporation2• XMPP compliance as follows:• RFC 3920• RFC 3921Supported extensions:•XEP-0004•XEP-0016•XEP-0022•XEP-0077•XEP-0085•XEP-0092•X

CounterPath Corporation56Preferences – NetworkField DescriptionNetwork Connection Speed Select the type of network connection for your computer.The sl

Bria 2.5 for Windows User Guide57Preferences – Audio CodecsThis panel shows all the codecs that are included in the retail version of Bria. You can en

CounterPath Corporation58Supported CodecsBria supports a wide range of codecs. See the table.Codec Narrowband Wideband Royalty-bearingIncluded in Reta

Bria 2.5 for Windows User Guide59Preferences – Video CodecsVideo codecs describe the format by which video streams are compressed for transmission ove

CounterPath Corporation60Preferences – Quality of ServiceThe Quality of Service panel lets you request a specific transport service for audio, video a

Bria 2.5 for Windows User Guide61Preferences – Contact StorageThese settings let you set up a remote storage system for your contact list via WebDAV o

CounterPath Corporation62Preferences – DiagnosticsThis panel lets you enable logging to files. Logging uses computer resources, so you should only ena

Bria 2.5 for Windows User Guide63Preferences – AdvancedField DescriptionReduce echoes Turning this feature on improves sound quality. This feature is

CounterPath Corporation645.3 Configuring AccountsChoose File > Account Settings. The Account Settings window appears. Accounts Settings WindowTo wo

Bria 2.5 for Windows User Guide65Setting the Default AccountWhen multiple SIP accounts are enabled, the first account listed is always the default. Us

32 Installation and Setup2.1 Getting ReadyAccount InformationAfter choosing a VoIP service provider, you will need the following information:•User nam

CounterPath Corporation66XMPP AccountTable 4: XMPP Account Properties – AccountField DescriptionAccount name If desired, change the account name to so

Bria 2.5 for Windows User Guide67Resource Optional resource, as specified in RFC 3920. For example "/home". If this setting is blank and the

CounterPath Corporation68SIP Account Properties – AccountTable 5: SIP Account Properties – AccountField DescriptionAccount name If desired, change the

Bria 2.5 for Windows User Guide69Send outbound via Choose the setting specified by your VoIP service provider: • Domain: If your VoIP service provider

CounterPath Corporation70SIP Account Properties – VoicemailComplete these settings only if your service provider offers voicemail.These settings let y

Bria 2.5 for Windows User Guide71Number for sending calls to voicemail Complete only if your VoIP service includes voicemail.This is the number that i

CounterPath Corporation72SIP Account Properties – TopologyTable 7: SIP Account Properties – TopologyField DescriptionFirewall TraversalIP Address This

Bria 2.5 for Windows User Guide73Server Address Optionally, specify the name or IP address of the XTunnels server to use.• If the field is completed,

CounterPath Corporation74SIP Account Properties – PresencePresence allows other softphone users to see your online availability, and also allows you t

Bria 2.5 for Windows User Guide75SIP Account Properties – StorageThese settings let you set up a remote storage system for the buddy list for this SIP

CounterPath Corporation4Multimedia Device RequirementsBria requires both speakers and a microphone to make calls. Any of the following configurations

CounterPath Corporation76SIP Account Properties – SecurityTable 10: SIP Account Properties – SecurityField DescriptionSignaling Transport Contact your

Bria 2.5 for Windows User Guide77SIP Account Properties – AdvancedTable 11: SIP Account Properties – AdvancedField DescriptionRegister SettingsReregis

CounterPath Corporation78Maximum time This is the maximum wait time between attempts to reregister. Once this maximum is reached, Bria will wait this

79A Application Hot KeysFunction Keyboard ShortcutAnswer EnterExit Ctrl+QHang up EscHold PeriodMute Spacebar

CounterPath Corporation80B Dial PlanWhen a call attempt is made, the call input (what you type, select or drag onto the call entry field) is compared

Bria 2.5 for Windows User Guide81B.1 How Dialing Plans Are UsedWhen you place a phone call, Bria takes the phone number (the input) and performs the f

CounterPath Corporation82Spaces are allowed only in the <value> items. Example\a\a.T|xxxxxxxxxx;match=1;prestrip=2;match=2;pre=8;where:• \a\a.Ti

Bria 2.5 for Windows User Guide83TimersThere are two timers, the T timer and the long timer. These timers are used in input comparison, as described i

CounterPath Corporation84B.3 How the Input Is ProcessedComparing Input to the Dial Plan PatternsThe input is compared to each dial plan in turn, start

Bria 2.5 for Windows User Guide85B.4 ExamplesExample 1\a\a.T|xxxxxxx.T;match=2;pre="9"This simple example shows how to differentiate between

Bria 2.5 for Windows User Guide52.3 Configuring BriaIf Bria is not already running, start it as you would any other program: Use the Windows Start men

CounterPath Corporation86• Handling of the account prefix (#1), if you are upgrading from Bria 1.1 and are accustomed to entering the account number.

Bria 2.5 for Windows User Guide87C Contact List HeadingsFollowing is a list of all the headings that are used in the Bria contact list. This list can

CounterPath Corporation88D Location of FilesSystem files get copied to the installation directory specified when installing Bria. The default installa

Bria 2.5 for Windows User Guide89E Other Ways to Run Bria E.1 From a HyperlinkYou can attach a hyperlink to a phone number or softphone address that,

CounterPath Corporation90F GlossaryAEC Acoustic echo cancellation. Processing of the audio or video signal to reduce the echo effect that can arise wi

Bria 2.5 for Windows User Guide91RFC Request for Comment. A document that describes an aspect of an internet technology. An RFC may be a proposed, dra

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