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Bria for Windows User Guide – Enterprise Deployments
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Setting your Online Status
Changing your Status
Click the down arrow beside the online status indicator on Bria, and select the desired online status. See below.
Setting up Status Indicators
You can create a custom status indicator: click the down arrow beside the status indicator, and double-click on
one of the existing indicators; type your custom status.
Status Indicators
Indicator Meaning for your Status Meaning for Others’ Status
Available Either:
• You have set your status to this value.
• Bria has determined that you are logged on but not on the phone or
idle.
When you have this status, Bria will automatically detect when you
are idle or on the phone, and change the status to match.
You can contact this person.
Busy You have set your status to this value. Bria will never automatically
switch you out of this status; you must switch yourself.
You can contact this person.
Away You have set your status to this value. Bria will never automatically
switch you out of this status; you must switch yourself.
You can contact this person.
On the phone Either:
• You have set your status to this value. In this case, Bria will never
automatically switch you out of this status; you must switch
yourself.
• You started a phone call when your status was “Available”. When
your call finishes, your status reverts to “Available”.
You can contact this person.
Idle You have not moved or clicked the mouse or pressed a keyboard key
for the Idle period. To set the Idle period see Softphone > Preferences
> Application.
As soon as you click the mouse or keyboard, your status changes to
“Available”.
You can contact this person.
Appear offline You have set your status to this value. The other person sees you as
offline, even though you are actually online. The other person cannot
tell the difference between this status and you really being offline.
The contact is either not logged on or
does not want to share online status.
No icon Not applicable You are not watching the other
person’s status.
- Bria 3 for Windows User Guide 1
- Enterprise Deployments 1
- Contents 3
- 1 Introduction 5
- Bria Add-in for Outlook™ 6
- 2 Installation and Setup 7
- 2.3 Starting Bria 8
- 2.4 Configuring Bria 9
- Populating your Contact List 10
- 2.5 Troubleshooting 11
- 2.6 Checking for Bria Updates 11
- CounterPath Corporation 12
- 3 Making Phone Calls 13
- The Bria Menu 14
- The Bria Toolbar 14
- 3.3 Placing a Call 15
- 604551212PPP44; 16
- Letters to Numbers 17
- Placing another Call 18
- 3.4 Handling Incoming Calls 19
- Ending a Call 20
- 3.6 Transfering a Call 21
- 3.7 Handling Video Calls 23
- Adding Video 24
- Other Party Adds Video 24
- Pausing and Resuming Video 24
- 3.8 Conference Calls 25
- Managing the Conference 26
- Video Conference Calls 27
- 3.9 Voicemail 28
- 3.10 Forwarding Calls 28
- 3.11 Viewing Your Workgroup 29
- Monitor, Pick up and Join 30
- Receiving a Request to Join 31
- Set up for Deskphone Mode 32
- Working in Deskphone Mode 32
- 4 Other Bria Features 33
- 4.2 Sending a Broadcast IM 34
- Inviting More Participants 35
- Leaving a Group Chat 35
- Rejoining a Group Chat 36
- 4.4 Chat Rooms 37
- Sending Files 40
- Receiving Files 40
- 5 The Contacts Tab 41
- Exporting Contacts 43
- Adding a Contact 45
- Modifying the Contact List 48
- 5.3 Using Contacts 49
- 5.4 Sharing Online Status 50
- Sharing Online Status 51
- Setting your Online Status 53
- 5.5 Privacy 55
- 6 Using Other Resources 57
- 6.2 Favorites Tab 58
- 6.3 Directory Tab 59
- 7 Configuring Bria 61
- Presence 64
- When You Are a Supervisor 66
- XMPP Account 67
- Outlook Account 69
- 7.2 Configuring Preferences 70
- Preferences – Privacy 72
- Preferences – Devices 73
- Preferences – Shortcut Keys 75
- Preferences – Network 76
- Preferences – Audio Codecs 76
- Preferences – Video Codecs 76
- Preferences – Media Quality 77
- Preferences – Directory 78
- Preferences – Call Automation 79
- Preferences – Advanced 80
- Missed Calls and Voicemail 81
- Placing Phone Calls 81
- Creating Outlook Contacts 82
- B Troubleshooting 83
- Testing Audio Quality 85
- Diagnostics 86
- C Application Hot Keys 87
- D Contact List Headings 88
- E Other Ways to Run Bria 89
- F Glossary 90
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