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4 Other Bria Features
4.1 Instant Messaging
Sending an IM
1. You can send an IM to a contact who has a softphone or XMPP address.
2. Type the message. Include emoticons and formatting, as desired.
To insert a return in the message, press Enter. (You can control the behavior of Enter and of Ctrl-Enter on
the Softphone > Preferences > Application panel.)
3. Click Send.
From the Contacts tab Right-click on the contact and choose Send Instant Message. The contact must
have a softphone address.
Or click on the IM icon that appears to the right of the contact name.
An active phone call If the person is a contact, choose Send Instant Message from the call panel
menu.
An active conference call If the participant is a contact, choose Send Instant Message from the participant
menu.
Click to select more actions
Message input area
- Bria 3 for Windows User Guide 1
- Retail Deployments 1
- CounterPath Corporation 2
- Contents 3
- 1 Introduction 5
- Bria Add-in for Outlook™ 6
- 2 Installation and Setup 7
- 2.2 Installing Bria 8
- 2.3 Starting Bria 9
- 2.4 Configuring Bria 10
- Populating your Contact List 11
- 2.6 Checking for Bria Updates 12
- 2.5 Troubleshooting 12
- 3 Making Phone Calls 13
- The Bria Menu 14
- The Bria Toolbar 14
- 3.3 Placing a Call 15
- 604551212PPP44; 16
- Letters to Numbers 17
- Placing another Call 18
- 3.4 Handling Incoming Calls 19
- Ending a Call 20
- 3.6 Transfering a Call 21
- 3.7 Handling Video Calls 23
- Adding Video 24
- Other Party Adds Video 24
- Pausing and Resuming Video 24
- 3.8 Conference Calls 25
- Managing the Conference 26
- Video Conference Calls 27
- 3.9 Voicemail 28
- 3.10 Forwarding Calls 28
- 3.11 Viewing Your Workgroup 29
- Receiving a Request to Join 30
- 4 Other Bria Features 31
- 4.2 Sending a Broadcast IM 32
- Inviting More Participants 33
- Leaving a Group Chat 33
- Rejoining a Group Chat 34
- 4.4 Chat Rooms 35
- Sending Files 36
- Receiving Files 36
- 5 The Contacts Tab 37
- Exporting Contacts 39
- Adding a Contact 40
- Modifying the Contact List 43
- 5.3 Using Contacts 44
- 5.4 Sharing Online Status 45
- Sharing Online Status 46
- Setting your Online Status 48
- 5.5 Privacy 50
- 6 Using Other Resources 51
- 6.2 Favorites Tab 52
- 7 Configuring Bria 55
- XMPP Account 57
- Presence 64
- When You Are a Supervisor 66
- Encryption 68
- INVITEs that are for 69
- Outlook Account 72
- 7.2 Configuring Preferences 73
- Preferences – Privacy 75
- Preferences – Devices 76
- Preferences – Shortcut Keys 78
- Preferences – Network 79
- Preferences – Audio Codecs 80
- Supported Codecs 81
- Preferences – Video Codecs 82
- These fields appear only 83
- Preferences – Media Quality 84
- Preferences – Directory 85
- Preferences – Call Automation 86
- Preferences – Advanced 87
- Missed Calls and Voicemail 89
- Placing Phone Calls 89
- Creating Outlook Contacts 90
- B Troubleshooting 91
- Testing Audio Quality 93
- Diagnostics 94
- C Application Hot Keys 95
- D Dial Plan 96
- Valid Content 97
- Transformation Keywords 98
- Order of Transformations 98
- Results of the Comparison 99
- D.2 Examples 100
- E Contact List Headings 102
- F Other Ways to Run Bria 103
- G Glossary 104
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