Counterpath Bria 3.0 for Mac User Guide - Retail Deployments Manual de usuario Pagina 3
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1
Contents
Introduction...................................................................................................................................1
Installation and Setup....................................................................................................................3
Getting Ready .........................................................................................................................3
Configuring Bria.....................................................................................................................4
Troubleshooting......................................................................................................................6
Checking for Bria Updates .....................................................................................................7
Using Bria.....................................................................................................................................9
The Onscreen Softphone.........................................................................................................9
Placing a Call..........................................................................................................................11
Handling Incoming Calls........................................................................................................14
Handling an Established Call..................................................................................................16
Transfering a Call ...................................................................................................................17
Handling Video Calls.............................................................................................................19
Conference Calls.....................................................................................................................21
Voicemail................................................................................................................................24
Forwarding Calls.....................................................................................................................24
Instant Messaging ...................................................................................................................25
Sending and Receiving Files...................................................................................................28
Using the Resources......................................................................................................................29
Contacts Tab ...........................................................................................................................29
History Tab .............................................................................................................................33
Sharing Online Status .............................................................................................................34
Configuring Bria...........................................................................................................................39
Configuring Accounts: the Accounts Tab ..............................................................................39
General Preferences ................................................................................................................54
A Troubleshooting ........................................................................................................................67
B Dial Plan....................................................................................................................................69
C Glossary.....................................................................................................................................76
- Bria 3.0 for Mac User Guide 1
- Contents 3
- 1 Introduction 5
- 2 Installation and Setup 7
- 2.2 Configuring Bria 8
- Setting up Accounts 9
- 2.3 Troubleshooting 10
- 2.4 Checking for Bria Updates 11
- CounterPath Corporation 12
- 3Using Bria 13
- The Bria Menu 14
- 3.2 Placing a Call 15
- Auto complete suggestions 16
- Call entry field 16
- Click to place the call 16
- Placing another Call 17
- Ending a Call 17
- 3.3 Handling Incoming Calls 18
- Auto Answer 19
- 3.5 Transfering a Call 21
- 3.6 Handling Video Calls 23
- Adding Video 24
- Other Party Adds Video 24
- Pausing and Resuming Video 24
- 3.7 Conference Calls 25
- Managing the Conference 26
- Video Conference Calls 27
- 3.8 Voicemail 28
- 3.9 Forwarding Calls 28
- 3.10 Instant Messaging 29
- Conference IM—Group Chat 30
- Viewing the IM Archive 31
- Sending Files 32
- Receiving Files 32
- 4 Using the Resources 33
- Populating the Contact List 34
- Managing Contacts and Groups 34
- Changing Contact Information 35
- Moving or Deleting a Contact 35
- Using Contacts 36
- 4.2 History Tab 37
- 4.3 Sharing Online Status 38
- Setting your Online Status 40
- 5 Configuring Bria 43
- Only one account can be the 44
- IM/Presence account 44
- XMPP Account 45
- SIP Accounts – General 47
- SIP Accounts – Voicemail 49
- SIP Accounts – Topology 51
- SIP Accounts – Presence 52
- SIP Accounts – Storage 53
- SIP Accounts – Transport 54
- INVITEs that are for 55
- SIP Accounts – Advanced 56
- 5.2 General Preferences 58
- Enable Alert Displays 59
- Assigning Sounds 59
- Preferences – Devices 60
- Preferences – Network 62
- Preferences – Audio Codecs 63
- Supported Codecs 64
- Preferences – Video Codecs 65
- Preferences – Call Automation 66
- Preferences – Contact Storage 67
- Preferences – Advanced 69
- A Troubleshooting 71
- Testing Audio Quality 72
- Diagnostics 72
- B Dial Plan 73
- B.1 Dial Plan Syntax 74
- Valid Content 75
- Results of the Comparison 76
- B.3 Examples 78
- C Glossary 80
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