Counterpath Bria 3.1 for Mac User Guide - Retail Deployments Manual de usuario descargar pdf (Pagina 31)

Bria 3 for Mac User Guide – Retail Deployments

3.11 Instant Messaging

Sending an IM

1. There are several ways to select the person to send an IM to.

2. Type the message. Include emoticons and formatting, as desired.

To insert a return in the message, press Ctrl+Enter. (You can control the behavior of Enter and of

Ctrl+Enter; see page 63.)

3. Press Enter.

Receiving an IM

When an IM is received, either the IM window or a Call Alert pops up. (To control which window appears, from

the menu choose Bria > Preferences > Application.)

From the Contacts tab Control-click on the contact and choose Send IM. The contact must have a softphone

address.

An active phone call If the person is a contact, choose Send Instant Message from the call panel menu.

An active conference call If the participant is a contact, choose Send Instant Message from the participant menu.

Click to select more actions

Message input area

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Counterpath Bria 3.1 for Mac User Guide - Retail Deployments Manual de usuario Pagina 31