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Bria 3 for Windows User Guide – Enterprise Deployments
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3.4 Handling Incoming Calls
Bria must be running to answer incoming calls. (If Bria is not running, incoming calls may be directed to
voicemail; check with your system administrator.)
As soon as an incoming call is received, a call panel appears, showing information about the call.
In addition, the Call Alert box appears, even if Bria is minimized. For information on setting call alert
preferences, see page 57.
Action From the... Description
Answer Call panel or Call Alert box Click Answer.
If you are on another call, that first call is automatically put on hold. You are
now talking to the new caller.
Call panel Click Forward; a call entry field appears.
Enter the name or number to forward to and click Forward Now.
Decline Call panel or Call Alert box Click Decline. There will be a busy signal. The call may be directed to
voicemail (if you have this service).
Video Call panel or Call Alert box The caller wants to include video.
Click to answer a video call and start sending your video immediately
Audio Call panel or Call Alert box The caller wants to include video.
Click to answer without video; if you want (and if you have a camera), you will
be able to add video later.
Click to answer a video call
and start sending your video
immediately
Click to answer without video; if you
want (and if you have a camera), you
will be able to add video later.
This is the alert for a video call
This is the alert for an audio-only call
- Bria 3 for Windows User Guide 1
- Contents 3
- 1 Introduction 5
- 2 Installation and Setup 7
- 2.3 Starting Bria 8
- 2.4 Configuring Bria 9
- 2.5 Setting up a Contact List 10
- 2.6 Setting up for Presence 11
- 2.7 Troubleshooting 12
- 2.8 Checking for Bria Updates 12
- 3 Making Phone Calls 13
- The Bria Menu 14
- USB Device Alert 14
- 3.3 Placing a Call 15
- CounterPath Corporation 16
- Call entry field 16
- Click to place the call 16
- Auto complete suggestions 16
- Letters to Numbers 17
- Hiding your Identity 18
- Placing another Call 18
- 3.4 Handling Incoming Calls 19
- Auto Answer 20
- Ending a Call 21
- 3.6 Transfering a Call 22
- 3.7 Handling Video Calls 24
- Adding Video 25
- Other Party Adds Video 25
- Pausing and Resuming Video 25
- 3.8 Conference Calls 26
- Managing the Conference 27
- Video Conference Calls 28
- 3.9 Voicemail 29
- 3.10 Forwarding Calls 29
- 3.11 Viewing Your Workgroup 30
- Set up for Deskphone Mode 31
- Working in Deskphone Mode 31
- 4 Other Bria Features 33
- Conference IM – Group Chat 34
- Viewing the IM Archive 35
- Sending Files 36
- Receiving Files 36
- 5 The Contacts Tab 37
- From WebDAV or XCAP 38
- Importing Contacts 38
- Exporting Contacts 39
- Adding a Contact 40
- Modifying the Contact List 41
- Viewing a Contact 42
- Deleting a Contact 43
- Managing Groups 43
- 5.4 Using Contacts 44
- 5.5 Sharing Online Status 45
- Sharing Online Status 46
- Setting your Online Status 49
- 5.6 Privacy 51
- 6 Using Other Resources 53
- 6.2 Favorites Tab 54
- 6.3 Directory Tab 55
- 7 Configuring Bria 57
- 7.2 Configuring Preferences 60
- Preferences – Privacy 62
- Preferences – Devices 63
- Preferences – Shortcut Keys 66
- Preferences – Network 67
- Preferences – Audio Codecs 67
- Preferences – Video Codecs 67
- Preferences – Media Quality 68
- Preferences – Directory 69
- Preferences – Call Automation 70
- Preferences – Contact Storage 70
- Preferences – Advanced 71
- A Troubleshooting 73
- Testing Audio Quality 75
- Diagnostics 76
- B Application Hot Keys 77
- C Contact List Headings 78
- D Other Ways to Run Bria 79
- E Glossary 80
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