Counterpath Bria 3.2 for Mac User Guide - Retail Deployments Manual de usuario Pagina 3
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Contents
Introduction...................................................................................................................................1
Installation and Setup....................................................................................................................3
Getting Ready .........................................................................................................................3
Configuring Bria.....................................................................................................................4
Troubleshooting......................................................................................................................7
Checking for Bria Updates .....................................................................................................7
Making Phone Calls......................................................................................................................9
The Onscreen Softphone.........................................................................................................9
Placing a Call..........................................................................................................................11
Handling Incoming Calls........................................................................................................15
Handling an Established Call..................................................................................................16
Transfering a Call ...................................................................................................................17
Handling Video Calls.............................................................................................................19
Conference Calls.....................................................................................................................21
Voicemail................................................................................................................................24
Forwarding Calls.....................................................................................................................24
Other Bria Features.......................................................................................................................25
Instant Messaging ...................................................................................................................25
Sending a Broadcast IM..........................................................................................................26
Group Chat (Conference IM)..................................................................................................27
Chat Rooms.............................................................................................................................29
Viewing the Message Archive................................................................................................29
Sending and Receiving Files...................................................................................................30
The Contacts Tab..........................................................................................................................31
Populating the Contact List.....................................................................................................32
Managing Contacts and Groups..............................................................................................34
Using Contacts........................................................................................................................38
Sharing Online Status .............................................................................................................39
Privacy ....................................................................................................................................43
Using Other Resources .................................................................................................................45
The History Tab......................................................................................................................45
The Favorites Tab ...................................................................................................................46
Configuring Bria...........................................................................................................................47
Configuring Accounts: the Accounts Tab ..............................................................................47
General Preferences ................................................................................................................62
A Troubleshooting ........................................................................................................................75
B Dial Plan....................................................................................................................................80
C Contact List Headings...............................................................................................................86
D Glossary ....................................................................................................................................87
- Bria 3 for Mac User Guide 1
- Retail Deployments 1
- Contents 3
- 1 Introduction 5
- 2 Installation and Setup 7
- 2.2 Configuring Bria 8
- Set up an XMPP Account 9
- Setting up for Voicemail 10
- Populating your Contact List 10
- 2.3 Troubleshooting 11
- 2.4 Checking for Bria Updates 11
- CounterPath Corporation 12
- 3 Making Phone Calls 13
- The Bria Toolbar 14
- The Bria Menu 14
- 3.2 Placing a Call 15
- 604551212PPP44; 16
- Selecting the Account to Use 17
- Letters to Numbers 17
- Placing another Call 18
- 3.3 Handling Incoming Calls 19
- Ending a Call 20
- 3.5 Transfering a Call 21
- 3.6 Handling Video Calls 23
- Pausing and Resuming Video 24
- 3.7 Conference Calls 25
- Managing the Conference 26
- Video Conference Calls 27
- 3.8 Voicemail 28
- 3.9 Forwarding Calls 28
- 4 Other Bria Features 29
- 4.2 Sending a Broadcast IM 30
- Leaving a Group Chat 31
- Rejoining a Group Chat 32
- 4.4 Chat Rooms 33
- Sending Files 34
- Receiving Files 34
- 5 The Contacts Tab 35
- Enabling the Mac Address Book 36
- Setting up for Availability 36
- Importing 37
- Exporting Contacts 37
- Adding a Contact 38
- Modifying the Contact List 41
- 5.3 Using Contacts 42
- 5.4 Sharing Online Status 43
- Setting your Online Status 45
- 5.5 Privacy 47
- 6 Using Other Resources 49
- 6.2 The Favorites Tab 50
- 7 Configuring Bria 51
- XMPP Account 53
- Field Description 54
- SIP Accounts – General 55
- SIP Accounts – Voicemail 57
- SIP Accounts – Topology 59
- SIP Accounts – Presence 60
- SIP Accounts – Storage 61
- SIP Accounts – Transport 62
- INVITEs that are for 63
- SIP Accounts – Advanced 64
- 7.2 General Preferences 66
- Preferences – Privacy 67
- Enable Alert Displays 68
- Assigning Sounds 68
- Preferences – Devices 69
- Preferences – Network 71
- Preferences – Codecs 72
- Supported Codecs 73
- Video Codecs 74
- Preferences – Media Quality 75
- Preferences – Call Automation 76
- Preferences – Directory 76
- Preferences – Advanced 77
- A Troubleshooting 79
- Testing Video Quality 80
- Testing Audio Devices 82
- Diagnostics 83
- B Dial Plan 84
- B.1 Dial Plan Syntax 85
- Transformation Keywords 86
- Results of the Comparison 87
- B.3 Examples 88
- C Contact List Headings 90
- D Glossary 91
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