Counterpath Bria 4 Administrator Guide Manual de usuario

Bria 4 Administrator Guide

CounterPath Corporation6

Bria 4 Administrator Guide72 Configuring Bria2.1 Summary of FeaturesYou configure Bria by completing the fields on the Account Settings window and the

CounterPath Corporation8Network (XMPP accounts) Accounts > Account (XMPP) page 18Outlook address book, set up in Bria Accounts list page 9Presence

92.2 Configuring AccountsSIP AccountsEach user will need at least one SIP account, in order to make phone calls. The SIP account may also be used for

CounterPath Corporation10ProcedureCreate SIP Account1. When the softphone appears, click the Go to Account Settings link. The SIP Account window appea

Bria 4 Administrator Guide11Setting up Multiple SIP AccountsYou can set up Bria so that phone calls can be made from more than one account. 1. Decide

CounterPath Corporation12Configuring Global Settings (Preferences)Use the Preferences window (Softphone > Preferences) to configure features that a

Bria 4 Administrator Guide132.3 Setting up ContactsTypically, users will want to create contacts in order to easily make phone calls. In addition, in

CounterPath Corporation14Importing the File1. From the main menu choose Contacts > Import Contacts. The Import Contacts wizard starts. 2. As soon a

Bria 4 Administrator Guide152.4 Verifying your Presence SetupOnce you have created a contact list, you can test your presence setup to make sure that

CounterPath CorporationCounterPath CorporationSuite 300, One Bentall Centre505 Burrard Street, Box 95Vancouver, BC V7X 1M3Tel: 604.320.3344sales@count

CounterPath Corporation162.5 Setting up WorkgroupsA workgroup is a group of people who work together. Via the Bria Workgroup window, members of a work

Bria 4 Administrator Guide173 Account Configuration ReferenceThe Account Settings window lets you configure features that apply on a per-account basis

CounterPath Corporation183.2 XMPP AccountTable 1: XMPP Account Properties – AccountField DescriptionAccount name If desired, change the account name t

19Resource Optional resource, as specified in RFC 3920. For example "/home". If this setting is blank and the User ID includes a resource, t

CounterPath Corporation203.3 Outlook or MAB AccountBria automatically creates an Outlook account if it detects Outlook on the user’s computer. On a Ma

Bria 4 Administrator Guide21Field to use for IM address Bria can be set up to treat one of the contact fields as an XMPP address that can be subscribe

CounterPath Corporation223.4 SIP Account Properties – AccountTable 3: SIP Account Properties – AccountField DescriptionAccount name If desired, change

Bria 4 Administrator Guide23Domain ProxyRegister with domain and receive callsTypically, this field is checked. A situation in which this field is unc

CounterPath Corporation243.5 SIP Account Properties – VoicemailThese settings let you configure client-side voicemail features.Your IP PBX may also pr

Bria 4 Administrator Guide25Always forward to this address Typically, each user sets this field up individually, to suit their needs. This feature wor

iContentsOverview...

CounterPath Corporation263.6 SIP Account Properties – TopologyTable 5: SIP Account Properties – TopologyField DescriptionFirewall traversal mode • Aut

Bria 4 Administrator Guide273.7 SIP Account Properties – PresenceThis tab lets you set up presence (for both Bria for Windows and Bria for Mac) and wo

CounterPath Corporation28How Presence Subscriptions WorkThe following chart illustrates how the sharing of online status occurs. This chart illustrate

Bria 4 Administrator Guide29Configuring Workgroups A workgroup is a group of people who work together. Workgroups are also known as BLF (Busy lamp fie

CounterPath Corporation30When the user chooses View >Workgroup, Bria immediately registers attempts to subscribe to the workgroup. If the subscript

Bria 4 Administrator Guide31 When you display the Workgroup (View > Workgroup from the main menu), the members will appear. This person is shaded o

CounterPath Corporation32Setting up as a Supervisor 1. Set the Mode to Peer-to-peer and select “I will choose who can monitor me”. 2. Click Edit Membe

Bria 4 Administrator Guide333.8 SIP Account Properties – StorageChange this tab if you want to let users store their contact list on a WebDAV or XCap

CounterPath Corporation343.9 SIP Account Properties – TransportYou can set up Bria for the type of security (encryption) you want for incoming and out

Bria 4 Administrator Guide35Setting up for Security within BriaThe options for media encryption are described in the following table.Table 9: Media En

CounterPath Corporationii

CounterPath Corporation363.10 SIP Account Properties – AdvancedsTable 10: SIP Account Properties – AdvancedField DescriptionRegister SettingsReregiste

Bria 4 Administrator Guide37TimersEnable session timersDefault session timeA session timer is a mechanism to detect whether a call session is still ac

38

Bria 4 Administrator Guide394 Preferences ReferenceChoose Softphone > Preferences. The Preferences window appears. The Preferences panels let users

CounterPath Corporation404.2 Preferences – Audio CodecsThis panel shows all the codecs that are included in the retail version of Bria. You can enable

414.3 Preferences – Video CodecsVideo codecs describe the format by which video streams are compressed for transmission over networks. Some codecs req

CounterPath Corporation424.4 Preferences – DirectoryIf your organization has an LDAP or Active Directory server, you can configure Bria to connect to

Bria 4 Administrator Guide43Search OptionsType • Search on demand: The Directory tab on the softphone will have a Search button. The Directory tab is

CounterPath Corporation44Active DirectoryADSI (Active Directory) SettingsField DescriptionServer Settings Subtree DN The Active Directory subdirectory

454.5 Preferences – CallsField DescriptionAuto Answer Let your users set these fields to suit.DTMF Choose the method for sending DTMF that is supporte

11 OverviewThis manual is intended for:• System administrators who have purchased Bria from the CounterPath website and are deploying Bria for use by

CounterPath Corporation464.6 Preferences – Files & Web TabsField DescriptionRecording folder The folder where files for recording of phone calls w

Bria 4 Administrator Guide47A Configuration FormThis form provides space for configuration information for one SIP account. Fields that are typically

CounterPath Corporation48Account > Presence TabPresence ModePoll timeUpdate intervalEnable workgroupWorkgroup modeIf RLS mode: Workgroup address (B

Bria 4 Administrator Guide49Preferences > DirectoryDirectory typeLDAPServerAuthentication methodUsernameCredentialRoot DNADSISubtree DNSearch Optio

50XMPP AccountField ValueAccount NameUser IDDomainPasswordDisplay namePort selectionConnect portOutbound proxyResourcePriority

51B Contact List HeadingsFollowing is a list of all the headings that are used in the Bria contact list. This list can be useful when formatting a con

CounterPath Corporation52

Bria 4 Administrator Guide53C GlossaryBroadband Broad or wide bandwidth. In data transmission, the wider the band, the more data it is possible to tra

CounterPath Corporation54

CounterPath Corporation21.1 Deploying through Manual Configuration: Recommended ProcedureIf you have chosen to manually configure Bria and will not im

Bria 4 Administrator Guide3Instructions for your UsersBecause you are not provisioning Bria, your users do not need to log on. Instruct your users to

CounterPath Corporation41.2 Deploying through Remote Provisioning: Recommended ProcedureConfiguring Bria: Administrator StepsIf you are deploying thro

Bria 4 Administrator Guide5Using the “No Login” ProfileIf you, the system administrator, ever need to start Bria without logging in:1. Go to the Prefe