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eyeBeam 1.5 User Guide for Windows
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CounterPath eyeBeam 1.5 for Windows
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User Guide
1
Contents
3
1 Introduction
5
2 Installation and Setup
6
2.2 Installing eyeBeam
7
Uninstalling eyeBeam
7
2.3 Configuring eyeBeam
8
Setting up Accounts
8
2.4 Setting up for Voicemail
9
3 Using the Softphone
10
Video Drawer
11
Calls & Contacts Drawer
11
3.2 Starting eyeBeam
12
3.3 Placing a Call
12
Ending a Call
13
3.4 Answering a Call
13
While the Call Is in Progress
14
3.5 Handling a Call
14
Placing a Call on Hold
15
AA – Auto Answer
15
3.6 Conference Calls
16
AA Off and AC On
17
Multiple Conference Hosts
19
4 Managing Calls and Contacts
20
4.2 Contacts Tab
21
Using Contacts
22
Managing Contacts
22
Contact Properties Dialog Box
23
4.3 Calls Tab
25
Managing the Lists of Calls
25
4.4 Availability
26
Sharing Availability
27
Setting your Availability
29
4.5 Privacy Rules
30
Privacy Rules Window
30
Changing Settings
31
Deleting an Entry
31
Modifying the Default Rule
31
5 Instant Messaging (IM)
32
6 The eyeBeam Menu
33
Options – General – Devices
37
About Codecs
39
Supported Codecs
40
Options – Advanced – Network
42
6.2 SIP Account Settings
44
SIP Accounts
44
Enabling Accounts
45
Setting the Default Account
45
Account Properties – Account
46
Account Properties – Topology
50
Account Properties – Presence
52
Account Properties – Storage
54
Account Properties – Security
56
Account Properties – Advanced
58
6.3 Privacy Rules
60
Appendix B: Dialing Plan
62
Valid Content
63
Transformation Keywords
64
Order of Transformations
64
Results of the Comparison
65
B.3 Examples
65
Example 1
65
Example 2
65
Example 3
66
Appendix D: Location of Files
68
E.1 From a Hyperlink
69
E.2 From the Command Line
69
Appendix F: Glossary
70
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