Counterpath Bria 3.0 Administrator Guide Manual de usuario

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Pagina 1 - Bria 3.0 Administrator Guide

www.counterpath.comBria 3.0 Administrator Guide

Pagina 2 - Revision 1

CounterPath Corporation61.4 Deploying through Remote Provisioning: Recommended ProcedureConfiguring Bria: Administrator StepsIf you are deploying thro

Pagina 3 - Contents

Bria 3.0 Administrator Guide7Using the “No Login” ProfileIf you ever need to start Bria without logging in:1. Go to the Preferences > Application

Pagina 4

CounterPath Corporation8

Pagina 5 - 1 Overview

92 Configuring Bria2.1 Summary of FeaturesYou configure Bria by completing the fields on the Account Settings window and the Preferences window. The f

Pagina 6 - 1.1 System Requirements

CounterPath Corporation102.2 Configuring AccountsEach user will need at least one SIP account, in order to make phone calls. The SIP account may also

Pagina 7 - Requirements for Bria for Mac

Bria 3.0 Administrator Guide11Procedure1. From the Bria menu, choose Softphone > Account Settings. The SIP Account window appears.2. Enter the User

Pagina 8

CounterPath Corporation12When using SIP, there are two ways to set this account:• In the Presence tab for the specified account. When you set the Mode

Pagina 9

Bria 3.0 Administrator Guide132.3 Setting up ContactsTypically, users will want to create contacts in order to easily make phone calls. In addition, i

Pagina 10 - Recommended Procedure

CounterPath Corporation14Testing1. From the main menu, click the Contacts menu and choose Import Contacts. The Import Contacts wizard starts. 2. As so

Pagina 11 - Instructions for your Users

153 Account Configuration ReferenceThe Account Settings window lets you configure features that apply on a per-account basis. (The preferences window

Pagina 12 - CounterPath Corporation

CounterPath CorporationCounterPath CorporationSuite 300, One Bentall Centre505 Burrard Street, Box 95Vancouver, BC V7X 1M3Tel: 604.320.3344sales@count

Pagina 13 - 2 Configuring Bria

CounterPath Corporation16Account Used for Incoming Phone CallsThe account that an incoming phone call comes in on is controlled by the other party. Ho

Pagina 14 - 2.2 Configuring Accounts

Bria 3.0 Administrator Guide173.2 XMPP AccountTable 1: XMPP Account Properties – AccountField DescriptionAccount name If desired, change the account n

Pagina 15 - Procedure

CounterPath Corporation183.3 SIP Account Properties – AccountTable 2: SIP Account Properties – AccountField DescriptionAccount name If desired, change

Pagina 16 - Switching Accounts

Bria 3.0 Administrator Guide19Dial Plan The default plan is:#1\a\a.T;match=1;prestrip=2;See page 45. Table 2: SIP Account Properties – AccountField De

Pagina 17 - 2.3 Setting up Contacts

CounterPath Corporation203.4 SIP Account Properties – VoicemailThese settings let you configure client-side voicemail features.Your IP PBX may also pr

Pagina 18 - 2.4 Managing Licenses

Bria 3.0 Administrator Guide21Number to dial for checking voicemail This is the number that will be called when a user clicks the Check for voicemail

Pagina 19 - 3.1 Accounts Settings Window

CounterPath Corporation223.5 SIP Account Properties – TopologyTable 4: SIP Account Properties – TopologyField DescriptionFirewall traversal mode • Aut

Pagina 20

Bria 3.0 Administrator Guide23Firewall Traversal Method Server ResultAuto detect using ICE Empty • Auto detect the firewall traversal server (if any)

Pagina 21 - 3.2 XMPP Account

CounterPath Corporation243.6 SIP Account Properties – PresenceThis tab lets you set up presence and workgroups (Bria for Windows only).If you are usin

Pagina 22

Bria 3.0 Administrator Guide25How Presence Subscriptions WorkThe following chart illustrates how the sharing of online status occurs. This chart illus

Pagina 23

1ContentsOverview...

Pagina 24

CounterPath Corporation263.7 SIP Account Properties – StorageThese settings let you set up a remote storage system for the buddy list for this SIP acc

Pagina 25

Bria 3.0 Administrator Guide273.8 SIP Account Properties – TransportYou can set up Bria for the type of security (encryption) you want for incoming an

Pagina 26

CounterPath Corporation28Setting up for Security within BriaThe options for media encryption are described in the following table.Table 8: Media Encry

Pagina 27

Bria 3.0 Administrator Guide293.9 SIP Account Properties – AdvancedsTable 9: SIP Account Properties – AdvancedField DescriptionRegister SettingsReregi

Pagina 28

CounterPath Corporation30TimersEnable session timersDefault session timeA session timer is a mechanism to detect whether a call session is still activ

Pagina 29

314 Preferences ReferenceChoose Softphone > Preferences. The Preferences window appears. The Preferences panels let users control the way that they

Pagina 30

CounterPath Corporation324.1 Preferences – NetworkOn this panel, complete the network connection speed section and Preserve bandwidth field to suit yo

Pagina 31

Bria 3.0 Administrator Guide334.2 Preferences – Audio CodecsThis panel shows all the codecs that are included in the retail version of Bria. You can e

Pagina 32 - INVITEs that are for

CounterPath Corporation34Supported CodecsBria supports a wide range of codecs. See the table.Codec Narrowband Wideband Royalty-bearingIncluded in Reta

Pagina 33

Bria 3.0 Administrator Guide354.3 Preferences – Video CodecsVideo codecs describe the format by which video streams are compressed for transmission ov

Pagina 34

CounterPath Corporation2

Pagina 35 - 4 Preferences Reference

CounterPath Corporation364.4 Preferences – Quality of ServiceQuality of Service is supported only in Bria for Windows.The Quality of Service panel let

Pagina 36 - 4.1 Preferences – Network

Bria 3.0 Administrator Guide374.5 Preferences – DirectoryDirectories are supported only in Bria for Windows.If your organization has an LDAP or Active

Pagina 37 - About Codecs

CounterPath Corporation38Root DN The “base” DN of the server where searches will begin. The entire subtree under the Root DN will be used for searchin

Pagina 38 - Supported Codecs

Bria 3.0 Administrator Guide39Active DirectoryADSI (Active Directory) SettingsField DescriptionServer Settings Subtree DN The Active Directory subdire

Pagina 39

CounterPath Corporation40Attribute MappingAll fields In this section, map the names of the attributes that are in your directory to the corresponding

Pagina 40

Bria 3.0 Administrator Guide414.6 Preferences – Contact StorageThese settings let you set up a remote storage system for your contact list. The contac

Pagina 41 - 4.5 Preferences – Directory

CounterPath Corporation42Table 10: SIP Account Properties – StorageField DescriptionStorage method The storage method to be used for the Contact list

Pagina 42

Bria 3.0 Administrator Guide434.7 Preferences – AdvancedTable 11: Preferences – AdvancedField DescriptionMedia – AudioReduce device echo Turning this

Pagina 43 - Active Directory

CounterPath Corporation44DTMFChoose the method for sending DTMF that is supported by your VoIP service provider.In-band means that Bria will encode th

Pagina 44

45A Configuration FormThis form provides space for configuration information for one SIP account. Fields that are typically completed by the user to s

Pagina 45

11 OverviewThis manual is intended for:• System administrators who have purchased Bria from the CounterPath website and are deploying Bria for use by

Pagina 46

CounterPath Corporation46Account > Storage Tab (for buddies)Storage methodCredentials (radio button)UsernamePasswordRoot URLWebDAV poll timeAccount

Pagina 47 - 4.7 Preferences – Advanced

Bria 3.0 Administrator Guide47Preferences > Directory (Bria for Windows)Directory typeLDAPServerAuthentication methodUsernameCredentialRoot DNADSIS

Pagina 48

CounterPath Corporation48Preferences > Contact StorageStorage methodWebDAVUsernamePasswordRoot URLWebDAV Poll timeXCAPUsernamePasswordRoot URLOutlo

Pagina 49 - A Configuration Form

Bria 3.0 Administrator Guide49XMPP AccountField Account 1Account NameUser IDDomainPasswordDisplay namePort selectionConnect portOutbound proxyResource

Pagina 51

51B Dial PlanWhen a call attempt is made, the call input (what you type, select or drag onto the Call display) is processed to select the SIP account

Pagina 52

CounterPath Corporation52B.1 How Dial Plans Are UsedWhen you make a call, Bria takes the phone number (the input) and performs the following:CleanupIn

Pagina 53 - XMPP Account

Bria 3.0 Administrator Guide53Example\a\a.T|xxxxxxxxxx;match=1;prestrip=2;match=2;pre=8;where:• \a\a.T is the first pattern.• xxxxxxxxxx; is the secon

Pagina 54

CounterPath Corporation54TimersThere are two timers, the T timer and the long timer.These timers are used in input comparison, as described in “How th

Pagina 55 - B Dial Plan

Bria 3.0 Administrator Guide55Results of the ComparisonBria finds a match according to the following rules. These rules work on three elements:• The p

Pagina 56 - B.2 Dial Plan Syntax

CounterPath Corporation21.1 System RequirementsRequirements for Bria for WindowsRequirements for Bria for Mac• Operating System: Mac OS™ 10.5 or above

Pagina 57 - Valid Content

CounterPath Corporation56B.4 ExamplesExample 1\a\a.T|xxxxxxx.T;match=2;pre="9"This simple example shows how to differentiate between a PSTN

Pagina 58 - Order of Transformations

57However, the example does illustrate two ideas:• Handling of the account prefix (#1), if you are upgrading from eyeBeam and are accustomed to enteri

Pagina 59 - Results of the Comparison

CounterPath Corporation58

Pagina 60 - B.4 Examples

59C Contact List HeadingsFollowing is a list of all the headings that are used in the Bria contact list. This list can be useful when formatting a con

Pagina 61

CounterPath Corporation60

Pagina 62

61D GlossaryAEC Acoustic echo cancellation. Processing of the audio or video signal to reduce the echo effect that can arise with a speakerphone or th

Pagina 63 - C Contact List Headings

CounterPath Corporation62controlling the connection, and managing the network. The non-signaling portion of the call is the Media.SIMPLE protocol Sess

Pagina 64

Bria 3.0 Administrator Guide31.2 Multimedia Device RequirementsRequirements for Bria for WindowsBria requires both speakers and a microphone to make c

Pagina 65 - D Glossary

CounterPath Corporation41.3 Deploying through Manual Configuration: Recommended ProcedureIf you have chosen to manually configure Bria and will not im

Pagina 66

Bria 3.0 Administrator Guide5

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